Return Request
Start a Return or Exchange
Complete the steps below to submit your request
Step 1 — Find Your Order
Enter your order number and the email address used at checkout.
Requests are accepted within 7 days of receiving your order. Sale items and pre-orders are final sale.
Exchanges are free. Returns carry a AED 10 pickup fee (UAE), deducted from your refund.
Exchanges are free. Returns carry a AED 10 pickup fee (UAE), deducted from your refund.
Step 2 — Choose Items
Step 3 — Reason
✓ Request Submitted
Our team will contact you within 24 hours to arrange collection.